Frequently Asked Questions

Jochaye is an online platform that facilitates secure transactions between buyers and sellers, specializing in a wide range of products with a focus on digital goods. Our goal is to provide a safe and efficient marketplace for users to buy, sell, or make deals with confidence.

We prioritize security by acting as a reliable intermediary between buyers and sellers. Our platform guarantees a safe environment for deals, ensuring that both parties can transact with peace of mind.

Jochaye supports a diverse range of products, including but not limited to digital goods, electronics, fashion items, collectibles, and more. Users can explore various categories to find what they're looking for.


Jochaye accepts various payment methods, including credit/debit cards, PayPal, and direct bank transfers. You can choose the payment method that suits you best during the checkout process.


If you experience any issues with a transaction, such as a delayed delivery or an item not as described, please contact our customer support team immediately. We're here to help resolve any concerns.


Signing up and browsing listings on Jochaye is free. However, there may be fees associated with certain services or premium features. Please refer to our pricing and packages for more information.

Refund policies vary depending on the type of purchase and specific circumstances. For detailed information about our returns and refunds policy, please refer to our dedicated policy page or contact our customer support team.

If you have any questions, feedback, or need assistance, you can reach out to our customer support team via email at [insert email] or by phone at [insert phone number]. We're here to support you every step of the way.

Yes, we take the security and privacy of your personal information seriously. Our platform uses encryption and other security measures to protect your data throughout the transaction process.